eBiss uses the UTF-8 character set, with which all characters can be represented and used in the mapping. The message content is saved in the message store as UTF-8 files.

All other persistent data, such as the subject of the messages, the partners, etc. are stored in the DB. The DB should/must use the ISO 8859-1 character set, where upper/lower case is not relevant. is not relevant. For the SQL server it is: ‘Latin1_General_CI_AS’.