Customer Service – EDI Support

The Service Center is your one-stop point of contact for resources and downloads for eBiss, eGate and EDI in general. Our Customer Service Team is there to help you. Contact us!


If possible, please have your eGate participant number (“TNr”) or – if already available – your ticket number (“ANF-xxx…”) ready.

Please also note that the support service might be charged, unless specified otherwise in individual contracts (e.g. eXtended EDI service).