Download the General Terms & Conditions of Pranke GmbH:

Download “T&C”- agb_en_stand062009 AGB_EN_Stand062009.pdf – 104.77 KB

Alternative Dispute Resolution in accordance with Art. 14 (1) ODR-VO and § 36 VSBG:

Alternative dispute resolution in accordance with Art. 14 para. 1 ODR Regulation and § 36 VSBG:
The European Commission provides an online dispute resolution platform (OS) which you can find at We are neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.