EDI Outsourcing – eXtended EDI-Service:
Your EDI-department with us

No time for EDI? Outsource your EDI department! With the eXtended EDI service, we offer you the possibility to be at the forefront in the EDI area even without your own EDI department.

For an eXtended EDI service, we will define in a joint workshop what you need to ensure and optimize your EDI processes with your customers. Based on this, a tailor-made service is defined, which precisely describes what is done in the daily business and for a continual development. This can go so far that you can get your customers directly to the hotline and we will be your EDI department. Necessary processes, changes, new systems of EDI customers, etc. are controlled completely from Pranke, also into your ERP, if you wish. For all questions that go beyond the standard procedures, personnel interfaces are also defined so that you can decide how to proceed further.

Your advantage: A fail-safe EDI department with first-hand know-how at a fair price. The establishment of an internal department with personnel and training costs is no longer necessary. And you can flexibly add or delete services!


Standard options of the eXtended modules

  • Hosting

    Hosting of the converter system landscape, with or without staging system.

  • Server monitoring and checks

    Permanent and automated.

  • EDI-Hotline

    Handling of internal problems and/or contact person for external trading partners.

  • Message & error management

    Checking, collecting and resolving all errors according to pre-defined error type.

  • EDI partner creation

    Creation of new standard or only special communication partners, flexible in depth from data exchange (mail, AS2, X400, FTP) to mapping adjustments and complete connection from the first contact.

  • Message tracking/sales monitoring

    Active monitoring of completeness and correctness of transaction data such as sales reports or delivery data. Active follow-up by phone or mail, with pre-defined target achievement levels.

  • Process improvement

    Permanent improvement of existing processes for all problems from the other modules.

Podcast about the Pranke eXtended EDI Service



Marc O’Polo improves data quality thanks to sales monitoring from Pranke