FAQs

Which ports are used to send and receive messages via eGate?

Please note the following when sending messages via eGate.

server: egate.pranke.com

  • Encrypted transmission:
    • Send via TLS (SMTP): Port 25 or Port 8025
    • Receive via TLS (POP3): Port 995
  • Unencrypted transmission:
    • Send (SMTP): Port 25 or Port 8025
    • Receive (POP3): Port 110 or Port 8110

If you want to make sure that the communication with eGate works over the selected ports, please proceed as follows:

  • By establishing a Telnet connection (via a terminal cmd.exe) you can determine whether the eGate service is accessible from the internal network.
  • telnet request via port 25 (SMTP)
    • Request: telnet egate.pranke.com 25
    • Response: 220 egate4 ESMTP-Server
    • The connection could be successfully established via the above port (25) if the server returns the response listed above.
  • Alternative telnet request via port 110 (POP)
    • Request: telnet egate.pranke.com 110
    • Response: +OK eGate-POP Server (IV) at egate.pranke.com READY
    • The connection could be successfully established via the above port (110) if the server returns the response listed above.
  • If you receive a negative response, please check the rules in your firewall.
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